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Intercultural Communication & Business Etiquette: Home

Databases

The PVCC Library subscribes to a variety of magazine/journal article databases on a wide variety of topics and are accessible on the library's web page. (NOTE: Remember to use keywords):

Global Road Warrior:  Is the most comprehensive business travel, telecommunications and business culture online reference available in the world. The Global Road Warrior covers 175 countries. 

GALE IN CONTEXT: Global Issues Offers global perspectives on issues of international importance and current world events and topics in the news related to these issues.

Ethnic NewsWatch: Is the only current database devoted to presenting multi-ethnic and multi-cultural publications in one resource.  Coverage begins in 1990 and is updated daily with new content

Business Source Premier: Is the industry’s most used business research database and provides full text coverage in all disciplines of business, including marketing, management, MIS, POM, accounting, finance and economics

Communication & Mass Media Complete:  Provides the most robust, quality research solution in areas related to communication and mass media.

Selected Books at the Library

Intercultural Communication & Business Etiquette Definitions

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Intercultural Communication

"Is the interactive process of creating shared meanings between people from different cultures. This communication inevitably takes place in a cultural context, with significant psychological, relational, and physical influences".    

Janet, Bennet M. "Intercultural Communication." Encyclopedia of Diversity in Education. Ed. James A. Banks. Vol. 2. Los Angeles: SAGE Reference, 2012. 1210-1212. Gale Virtual Reference Library. Web. 16 Feb. 2016.

Business Etiquette 

"Wherever you are traveling on a business trip, finding out more about the social conventions of a country or region is invaluable. Obvious differences in cultural style are easy to spot, but it's the more subtle distinctions that usually cause problems. For example, unintended rudeness or failure to observe little politeness can quickly make the negotiations competitive. There are a small number of general areas in which these subtleties usually occur, so observe these things carefully when you're in the country, and investigate them as much as you can beforehand".  

"Negotiating with People from Other Cultures." Business: The Ultimate Resource. London: A&C Black, 2011. Credo Reference. Web. 17 Feb. 2016.
 

 
With an understanding of the high value of diversity, managers must next contemplate what differentiates employees. Managers who are capable of understanding the varying cultural, gender, or ethnic backgrounds of their workforce can optimize collaboration and minimize any friction that may arise as a result of these differences. 

Use the Catalog to locate physical books/media at the Library

OneSearch

To quickly and efficiently search the Library's databases, use the search bar below and filter your results to full text, journal, magazine, and/or newspaper articles. Search for articles, books, movies, and more that are available through OneSearch.

 

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eBooks on Intercultural Communication & Business Etiquette

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eBooks on Intercultural Communication & Business Etiquette

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18401 North 32nd St
Phoenix, AZ 85032
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Brought to you by:

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Lili Kang
Contact:
PVCC Library
18401 North 32nd St
Phoenix, AZ 85032
E-Bldg - #E172
(602) 787-7209