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Accessing Databases or CANVAS from Off-Campus 
Note: Access to all e-resources for use off-campus are only for MCCCD students, staff, and faculty and can access Library resources by signing in with their MEID and password. 

For assistance visit   https://my.maricopa.edu/help/student-passwords-meids 

Database Access Problems

• Check that you are a currently active student, staff, or faculty in the library and SIS system. Community borrowers do not have remote access to databases due to copyright policy.

• Check your Firewall settings. Turn off the firewall and then try accessing the database. ...

• Check for Internet Security Software. ...

• Check for a Popup Blocker. ...

• Check your Browser. ...(the databases work well using Chrome-PC/MAC, Firefox-PC/MAC, Safari-MAC, and MS Edge-Windows 10, BUT NOT Internet Explorer.

• Change the Privacy Level on your Browser. ...,

• Clear your cache, cookies, history, and/or old files from your browser's history - 

• Call 602-787-7200 during normal working hours if having problems or send an email to library@paradisevalley.edu and we will respond between 24-48 hrs.
   

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Technical Access Problems

• Please go to the Technical Help Desk to help you with any technical issues you might be having.
  
  https://www.paradisevalley.edu/employees/information-technology/technology-help-desk/student-faq