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Ask a Librarian: Home

Obtain research help by asking a librarian to help you 24/7 any time.

Why Use Ask a Librarian Services?

Get research help when you need it! Get 24/7 Live help with: 

  • Starting your research

  • Searching smarter and faster

  • Finding scholarly articles, books, and media

  • Citing sources

  • And more!

FAQ's About the Library

Get Immediate Help with Ask a Librarian 24/7

Database Access Issues?

Database Access Problems

  • Check that you are a current active student, staff, or faculty in the library and SIS system. Community borrowers do not have remote access to databases due to copyright policy.

  • Check your Firewall settings. Turn off the firewall and then try accessing the database. ...

  • Check for Internet Security Software. ...

  • Check for a Popup Blocker. ...

  • Check your Browser. ...(the databases work well using Chrome, Firefox, & Safari not Internet Explorer or MS Edge)

  • Change the Privacy Level on your Browser. ...

  • Clear Old Files that are in your Browser's Memory or History

  • Call 602-787-7200 during normal working hours if having problems or

  • Send an email to library@paradisevalley.edu and we will respond between 24-48 hrs.