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Accessing Databases or CANVAS from Off-Campus 
Note: Access to all e-resources for use off-campus are only for MCCCD students, staff, and faculty and can access Library resources by signing in with their MEID and password. Community borrowers do not have remote access to databases due to copyright policy but can access the databases at the Library, only.

For assistance visit   https://my.maricopa.edu/help/student-passwords-meids 

Database Access Problems

• Check that you are a currently active student, staff, or faculty in the library and SIS system. Community borrowers do not have remote access to databases due to copyright policy but can access the databases at the Library, only.

• Check your Firewall settings. Turn off the firewall and then try accessing the database. ...

• Check for Internet Security Software. ...

• Check for a Popup Blocker. ...

• Check your Browser. ...(the databases work well using Chrome-PC/MAC, Firefox-PC/MAC, Safari-MAC, and MS Edge-Windows 10, BUT NOT Internet Explorer.

• Change the Privacy Level on your Browser. ...,

• Clear your cache, cookies, history, and/or old files from your browser's history - 

• Call 602-787-7200 during normal working hours if having problems or send an email to library@paradisevalley.edu and we will respond between 24-48 hrs.
   

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Technical Access Problems

• Please go to the Technical Help Desk to help you with any technical issues you might be having.
  
  https://www.paradisevalley.edu/employees/information-technology/technology-help-desk/student-faq