Skip to Main Content

MGT253 - Owning and Operating a Small Business

Starting, organizing, and operating a small business, including location, finance management processes, advertisement and promotion, credit, inventory control and ethics.

A. Management Styles

A good approach to management styles in owning and operating a small business is to consider various options and adapt to the specific needs of your business. Some common management styles for small businesses include:

  1. Autocratic: The owner makes decisions without much input from employees, maintaining strict control over the business operations.
  2. Democratic: Employees are involved in decision-making, with the owner seeking input and considering team consensus before finalizing decisions.
  3. Laissez-Faire: The owner delegates most responsibilities to employees, giving them the freedom to make decisions and operate independently.
  4. Transformational: The owner inspires and motivates employees through a shared vision, encouraging innovation and personal growth.
  5. Servant Leadership: The owner prioritizes the needs of employees, supporting their development and success to drive business performance.
  6. Coaching: The owner focuses on developing employees' skills and providing guidance, fostering their professional growth.
  7. Team-Based: The owner emphasizes collaboration and teamwork, encouraging open communication and shared accountability.

It's important to evaluate your business structure, goals, and the strengths and weaknesses of your employees to determine which management style aligns best with your small business.

B. Human Resources Management

In owning and operating a ​small business, ​human resources management plays a crucial role in creating a productive and engaged ​workforce. Here are some key aspects of HR management in a small business:

  1. Recruitment and Hiring: As a small business owner, you need to attract and hire the right talent for your organization. This involves creating job descriptions, advertising vacancies, conducting interviews, and selecting candidates who align with your business's values and goals.

  2. Training and Development: Providing proper training and development opportunities to your employees helps enhance their skills and knowledge, leading to increased productivity and job satisfaction. This can involve on-the-job training, workshops, mentoring, or investing in external training programs.

  3. Employee Relations: Maintaining positive employee relations is critical for a small business. HR management addresses issues such as conflict resolution, performance management, employee motivation, and fostering a healthy work environment.

  4. Compensation and Benefits: Designing fair and competitive compensation packages, including salary, bonuses, and benefits, is essential for attracting and retaining talented employees. HR management ensures compliance with labor laws, manages payroll, and administers employee benefits programs.

  5. Compliance with Employment Laws: Small businesses must comply with various employment laws and regulations, such as minimum wage requirements, employee classification, and workplace safety standards. HR management ensures legal compliance and handles necessary documentation.

  6. Succession Planning: Planning for the future is crucial for small businesses. HR management identifies key positions within the organization and develops strategies for talent succession and leadership development to ensure business continuity and growth.

By effectively managing these HR aspects, small business owners can create a supportive and productive work environment, attract and retain top talent, and contribute to the overall success and growth of their business.

C. Management Philosophies

In owning and operating a small business, understanding and adopting appropriate management philosophies can greatly impact the success and growth of the business. Here are some management philosophies that can be beneficial for small business owners:

  1. ​Entrepreneurial Management: This philosophy focuses on the entrepreneurial mindset, where owners actively seek opportunities, take calculated risks, and drive innovation. It involves being proactive, adaptable, and having a strong vision for the business.

  2. ​Human-Centric Management: This philosophy recognizes the importance of employees and their contributions to the success of the business. It emphasizes creating a positive work culture, fostering employee engagement, and prioritizing employee well-being and development.

  3. ​Customer-Oriented Management: This philosophy centers around understanding and satisfying customer needs and expectations. It involves building strong relationships with customers, providing excellent customer service, and continuously seeking ways to enhance the customer experience.

  4. ​Lean Management: This philosophy focuses on maximizing efficiency and eliminating waste in business processes. It involves identifying and eliminating non-value-added activities, optimizing resource utilization, and promoting continuous improvement.

  5. ​Agile Management: This philosophy emphasizes adaptability and flexibility in response to changing market conditions. It involves quick decision-making, rapid iterations, and empowering employees to make autonomous decisions to meet customer demands efficiently.

  6. Strategic Management: This philosophy involves setting long-term goals, formulating strategic plans, and making informed decisions to achieve those goals. It includes analyzing the business environment, identifying competitive advantages, and effectively allocating resources.

  7. Sustainable Management: This philosophy integrates environmental, social, and economic considerations into business practices. It involves promoting ethical values, minimizing environmental impact, and adopting socially responsible practices to ensure long-term sustainability.

Remember, the most suitable management philosophy for a small business may vary depending on its nature, industry, and goals. It is important for business owners to align their management approach with their unique needs and circumstances.