What is Intercultural Communication?
It "Is the interactive process of creating shared meanings between people from different cultures. This communication inevitably takes place in a cultural context, with significant psychological, relational, and physical influences".
Janet, Bennet M. "Intercultural Communication." Encyclopedia of Diversity in Education. Ed. James A. Banks. Vol. 2. Los Angeles: SAGE Reference, 2012. 1210-1212. Gale Virtual Reference Library. Web. 16 Feb. 2016.
"Wherever you are traveling on a business trip, finding out more about the social conventions of a country or region is invaluable. Obvious differences in cultural style are easy to spot, but it's the more subtle distinctions that usually cause problems. For example, unintended rudeness or failure to observe little politeness can quickly make the negotiations competitive. There are a small number of general areas in which these subtleties usually occur, so observe these things carefully when you're in the country, and investigate them as much as you can beforehand".
"Negotiating with People from Other Cultures." Business: The Ultimate Resource. London: A&C Black, 2011. Credo Reference. Web. 17 Feb. 2016.
eBooks on Intercultural Communication & Business Etiquette
Intercultural Communication by Call Number: ebook - Click on title!ISBN: 9781501510397Publication Date: 2017-04-10This handbook takes a multi-disciplinary approach to offer a current state-of-art survey of intercultural communication (IC) studies.
A Short Course in International Business Culture by Call Number: ebook - Click on title!ISBN: 9781607800729Publication Date: 2008-01-01A Short Course in International Business Culture describes how to develop international cultural awareness and avoid cultural faux pas. It identifies key cultural differences, explains how to read unspoken cultural signals and pinpoint conflicts and oppor
The World's Business Cultures and How to Unlock Them by Call Number: HF5389 .T66 2010 @ SCCISBN: 9781854186850Publication Date: 2014-10-20Shows readers how to create connections and win deals in global business, rather than committing clumsy and costly faux pas. It shows the reader how to assess and understand the business customs and thinking of other countries, and how to mold your approach to achieve rapport and trust.
Databases
The PVCC Library subscribes to a variety of magazine/journal article databases on a wide variety of topics and are accessible on the library's web page. (NOTE: Remember to use keywords):
Global Road Warrior: Is the most comprehensive business travel, telecommunications and business culture online reference available in the world. The Global Road Warrior covers 175 countries.
GALE IN CONTEXT: Global Issues: Offers global perspectives on issues of international importance and current world events and topics in the news related to these issues.Ethnic NewsWatch
Selected Books at the Library
Kiss, Bow, or Shake Hands - Sales and Marketing by Call Number: HF5389 .M674 2012ISBN: 9780071714044Publication Date: 2011-11-15
Inside the Indian Business Mind: A Tactical Guide for Managers by Call Number: HD70.I4 Z83 2010ISBN: 9780313378294Publication Date: 2010-09-01
Doing Business in the New Latin America : Keys to Profit in America's Next-Door Markets by Call Number: HF3230.5.Z5 B43 2011ISBN: 9780313383816Publication Date: 2011-12-01
